Turnkey Solution

A Turnkey Solution is a service model where you can receive design, production, installation, testing, and maintenance services for a project from a single provider. This solution is an integrated approach that starts the project from scratch, manages all its phases, and ultimately delivers a fully functional system to the user. In turnkey projects, Sora Machine offers customized robotic systems, automation solutions, and engineering support according to the customer’s requirements.

Turnkey Solutions delivers full-cycle engineering and automation services tailored to sectors. Sora Machine’s Turnkey Solution services offer customized solutions for many industries, primarily including pharmaceuticals (e.g., sterile filling and packaging lines), liquid filling and cosmetics (e.g., automated bottling and CIP systems and filling solutions), and chemicals.

Sora Machine’s Turnkey Solution projects go through the following phases:

Needs Analysis: The project begins with a detailed meeting with the customer to understand specific requirements, expectations, and operational challenges.

Design and Planning: Engineering teams develop the overall system design, process flow diagrams, and select appropriate software, hardware, and filling technologies. At this stage, a detailed quotation is also prepared and presented to the customer for approval.

Production and Testing: Once the project is approved, line components are manufactured. Assembly and mechanical integration processes are initiated. After project installation, tests (Factory Acceptance Test) is carried out to ensure efficiency, accuracy, and compliance with performance standards.

Training and Support: Operational training is provided to the customer’s personnel. Sora Machine also offers long-term technical support and maintenance services to ensure uninterrupted performance.

The delivery time for Turnkey Solution projects in the aerosol production industry typically varies based on the scope and complexity of the project. For smaller-scale setups, such as single aerosol filling lines with minimal customization, the delivery timeline is generally between 2 to 4 months. Medium-sized projects that involve more complex configurations, automated lines, or integration with packaging and labeling systems may require around 4 to 8 months. For larger-scale or fully customized aerosol production facilities—including multiple filling lines, advanced automation, ATEX/ex-proof safety systems, and compliance with international regulatory standards—the delivery timeframe can extend from 9 months to 18 months. This variation depends heavily on factors such as the level of design customization, procurement of specialized components, required certifications, client approvals, and the time needed for on-site installation, testing, and operator training.

Quality control is a fundamental component of Sora Machine’s Turnkey Solution projects and is rigorously implemented at every stage to ensure high performance and customer satisfaction. The process begins with initial design reviews, where engineering teams assess the proposed system to ensure it aligns with the customer’s needs and complies with relevant quality standards. During the production and assembly phase, each component undergoes strict quality checks to verify material integrity and manufacturing precision. At this stage, a comprehensive Factory Acceptance Test (FAT) is conducted—often in the presence of the customer—to validate the system’s functionality and performance under simulated conditions before delivery. After installation at the customer site, the system is subjected to a series of functional, safety, and performance tests to ensure full operational readiness. The process concludes with the Site Acceptance Test (SAT), during which the customer evaluates the final system. Upon SAT approval, the project is officially accepted and deemed complete, confirming that all expectations have been met to the highest standards.

After project delivery, a comprehensive support process begins for Turnkey Solution projects. In Turnkey Solution projects, customer support is typically designed to cover the entire lifecycle of the project, from the initial planning phase to long-term operation.

In Turnkey Solution projects, customer support encompasses comprehensive after-sales services, including the provision of critical spare parts, preventive and corrective maintenance, remote technical assistance, and on-site service interventions.

Sora Machine provides a comprehensive warranty for all equipment and systems delivered within the scope of turnkey projects. The scope and duration of the warranty are determined based on the specific product category and the terms outlined in the contract.

Typically, the warranty covers the replacement of defective components, supply of essential spare parts, and execution of repair services in the event of a system malfunction or component failure. Preventive maintenance recommendations and service guidelines are also provided to ensure sustained performance and reliability throughout the warranty period.

The cost of turnkey projects is determined by evaluating multiple technical parameters including project scope, selected technologies, required engineering and manpower resources, and overall delivery timeline. A transparent pricing model is established based on detailed feasibility studies, technical analyses, and requirement assessments conducted during the initial project phase. Any additional services or scope modifications requested during project execution may impact the total cost. The final quotation is confirmed upon client approval, after which project implementation commences.

Our services extend beyond software and automation infrastructure — we also provide comprehensive support in the procurement and integration of process equipment. This includes the selection, specification, and commissioning of process tanks, gas tanks, water tanks, industrial mixers, and other auxiliary components. By offering turnkey delivery, we ensure fully integrated and sustainable process solutions tailored to our clients’ operational needs.

Turnkey Solution projects require professionals with expertise in many different areas, such as engineers, software developers, assembly and integration specialists. Sora Machine brings together the right expert team for each project and ensures that each phase is completed professionally.

Yes, environmental and regulatory compliance is a fundamental component of Turnkey Solution projects. Sustainability aspects such as energy efficiency, emissions reduction, waste management are integrated throughout each phase of system design and implementation. In addition to these sustainability goals, Sora Machine ensures full compliance with ATEX directives  for equipment and protective systems intended for use in potentially explosive atmospheres.

This includes support with the proper classification of hazardous zones, selection and installation of ATEX-certified components , and adherence to safety documentation and certification protocols. We also take into account all required environmental and operational permits for facility installation, including approvals and documentation for pressurized equipment. By integrating ATEX safety standards into our engineering and compliance workflows, we help ensure both legal conformity and operational safety, while also aligning with the environmental sustainability objectives of our clients.

The customer is informed throughout the project process with regular reports and feedback. Each phase of the project is conducted in continuous communication with the customer, thus ensuring that the process is managed completely transparently and in line with the customer’s expectations.